This policy describes how BestilleElektriker.no collects and uses personal data.
Contact information:
BestilleElektriker.no
Leadly AS
Org. no: 929 322 649
Phone: 96 00 64 00
E-mail: kontakt@leadly.no
Address: Badstugata 7, 0183 Oslo
Data controller
Leadly AS, represented by the general manager, is the data controller for the company’s processing of personal data. This statement contains information you are entitled to when information is collected from our website (section 19 of the Personal Data Act) and general information about how we process personal data (section 18(1) of the Personal Data Act).
What do we collect and why?
The purpose of processing personal data is to establish contact between potential customers and suppliers of Electrician services. The user enters his or her own information, which is used to contact them for consultation, offers or other sales-related contact. We also collect information about traffic and usage patterns on the site. This is done with the help of third-party tools as mentioned below.
Analysis tools
We use the analysis tools Google Analytics and Matomo Analytics on our website. These tools give us insight into, among other things, how users move around the website, how long they stay on a page and which website they were on before BestilleElektriker.no, using cookies. We use these tools to improve our websites and their user experience, understand user patterns, measure the effectiveness of marketing activities and analyse statistics on site traffic.
The default setting of Google Analytics means that the tool registers visitors’ IP addresses. According to the Norwegian Data Protection Authority, an IP address is defined as personal data because it can be traced back to a specific piece of hardware and thus to an individual. We therefore use IP anonymisation in Google Analytics. In this way, the user’s IP address is anonymised before storage, so that the full IP address is not stored or traceable.
Data recorded through Google Analytics is stored on Google’s servers in the USA. Data stored at Google is subject to their privacy policy.
Data registered through Matomo Analytics is stored on our web hotel in the EU at A2 Hosting. Data stored at A2 Hosting is subject to their privacy policy.
Cookies
When visiting BestilleElektriker.no, cookies will be stored on the user’s device. Cookies are small text files that are placed on your computer when you visit a website. These text files are used to recognise the user and offer a more customised experience. This can, for example, mean faster page loading, pre-filled fields, saved language selection or other functions to make the website more user-friendly.
Storage of data and processing of this data is not permitted unless the user has both been informed of and consented to the processing. The user must be informed of and approve what information is being processed, what the purpose of the processing is and who is processing the information, cf. Section 2-7b of the Electronic Communications Act.
On the first visit, the user chooses which cookies to allow to be stored. The user can [mn_show_cookie_banner] at any time.
Cookies that are considered necessary for the website to function are stored with implicit consent. However, the user can choose to switch off the storage of cookies in their browser – click here for instructions. Without necessary cookies, the user may have a degraded experience of the website.
Contact forms
Contact forms on BestilleElektriker.no is used to submit requests for Electrician services. When using contact forms, the user enters personal data. This information includes name, address, e-mail address, telephone number and other information that the user considers relevant to the request.
BestilleElektriker.no uses the https protocol for the transmission of information. This means that all information than is submitted through the site is sent over an encrypted connection.
The information the user provides by submitting a contact form or through other communication channels on BestilleElektriker.no is stored with the EU by our hosting provider A2 Hosting. Data stored at A2 Hosting is subject to their privacy policy.
The information provided through the contact form may also be sent by e-mail to Leadly AS and to one or more selected providers of , and is subject to the privacy policy of each party’s e-mail provider. For Leadly AS, this is Domeneshop AS and their privacy policy.
The individual provider is the data controller for its processing of personal data collected through BestilleElektriker.no. Questions about the provider’s processing of your personal data, including requests for disclosure and/or deletion of stored data, should be addressed directly to the provider. Leadly AS can assist in establishing contact with the correct provider in this regard.
Information security
Leadly AS is committed to processing personal data in a secure manner. Leadly AS complies with and operates in accordance with the Norwegian Data Protection Authority’s principles for information security.
Confidentiality – prevent unauthorised access to the information
Integrity – no unauthorised or accidental alteration of information
Availability – the information is available when access is required
In order to secure your personal data, only authorised persons, subject to a confidentiality obligation, have access to the data. Access is restricted with a strong and unique password. All transfer of personal data takes place through an encrypted connection whenever possible. Leadly AS has established routines for disclosure and/or deletion of stored information upon request.
The user’s rights
Anyone who asks has the right to basic information about the processing of personal data in a company according to the Personal Data Act § 18, 1st paragraph. Leadly AS has provided this information in this statement, and will refer to it in the event of any requests.
Those who are registered in one of Leadly AS’s systems have the right to inspect their own information. They also have the right to request that incorrect, incomplete or information Leadly AS is not authorised to process be corrected, deleted or supplemented. Requests from the data subject will be reponded to free of charge and within 30 days at the latest. To request access, deletion, amendment or supplementation, you can send an e-mail to kontakt@leadly.no.